Privacy Policy

1. Who We Are

TapIn HQ ("TapIn HQ", "we", "us", or "our") is a web-based time tracking service operated by TapInHQ.com, based in Iowa, USA. We provide PIN-based employee time clock software for small and mid-sized businesses. You can reach us at hello@tapinhq.com.

2. Information We Collect

We collect the following types of information:

• Account information — name, email address, and password provided when you create an account.
• Company information — company name and configuration settings you enter during setup.
• Employee data — employee names, PIN codes, employee numbers, and time clock records entered by account administrators.
• Usage data — pages visited, features used, and interactions with the application, collected via PostHog analytics.
• Contact and marketing data — information submitted via our beta request form or contact forms, tracked via HubSpot.

3. How We Use Your Information

• To provide, maintain, and improve the TapIn HQ service
• To communicate with you about your account or support requests
• To send transactional emails related to your account
• To analyze usage patterns and improve product features
• To follow up on beta access requests and onboarding

4. Data Storage and Security

All data is stored securely using Supabase, a US-based cloud database provider. Data is encrypted in transit and at rest. We implement row-level security to ensure that each business can only access its own data. We do not sell your data to third parties.

5. Third-Party Services

We use the following third-party services:

• Supabase — database and authentication infrastructure
• Stripe — payment processing (we do not store credit card information directly)
• PostHog — product analytics and usage tracking
• HubSpot — marketing and contact tracking
• Resend — transactional email delivery

6. Cookies

TapIn HQ uses cookies and similar tracking technologies for authentication, analytics (PostHog), and marketing (HubSpot). By using our service, you consent to the use of these cookies.

7. Data Retention

We retain your data for as long as your account is active. If you close your account, you may request deletion of your data by contacting us at hello@tapinhq.com. Employee time records will be deleted within 30 days of a data deletion request.

8. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us at hello@tapinhq.com.

9. Children's Privacy

TapIn HQ is not directed at children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice in the application. Continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@tapinhq.com.