Terms of Service

1. Acceptance of Terms

By creating an account or using TapIn HQ ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. The Service is operated by TapInHQ.com, based in Iowa, USA.

2. Description of Service

TapIn HQ provides a web-based PIN-based employee time clock and workforce management platform for small and mid-sized businesses. Features include employee clock-in/out via shared kiosks, job and task tracking, payroll reporting, and CSV exports.

3. Account Responsibilities

• You are responsible for maintaining the confidentiality of your account credentials and all activity that occurs under your account.
• You must provide accurate information when creating your account.
• You are responsible for ensuring that employee data you enter into the Service is accurate and that you have the right to enter it.
• You must be at least 18 years old to create an account.

4. Free Trial

New accounts receive a 60-day free trial with full access to all features. No credit card is required to start a trial. At the end of the trial period, continued access requires a paid subscription. Early adopter beta participants who are approved and actively participate in the feedback process may receive an extended trial period of up to one year at no charge, at TapIn HQ's discretion.

5. Subscription and Billing

• Paid subscriptions are billed monthly or annually as selected at signup.
• All payments are processed securely through Stripe. TapIn HQ does not store credit card information.
• Subscriptions renew automatically unless cancelled before the renewal date.
• You may cancel your subscription at any time through the billing portal. Access continues through the end of the current billing period.
• We reserve the right to change pricing with 30 days notice to existing subscribers.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the integrity or performance of the Service
• Reverse engineer or attempt to extract the source code of the Service
• Use the Service to store or transmit malicious code

7. Data Ownership

You retain ownership of all data you enter into TapIn HQ, including employee records and time entries. We do not claim ownership of your data. You may export your data at any time using the built-in export features. Upon account termination, you may request a copy of your data within 30 days.

8. Availability and Uptime

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. Scheduled maintenance, updates, or circumstances beyond our control may result in temporary unavailability. We are not liable for any losses resulting from downtime or service interruptions.

9. Limitation of Liability

To the maximum extent permitted by applicable law, TapIn HQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability to you for any claim arising from the Service shall not exceed the amount you paid to us in the three months preceding the claim.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be error-free, secure, or meet your specific requirements. TapIn HQ is a time tracking tool and is not a substitute for professional payroll, legal, or accounting advice.

11. Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these Terms of Service. You may terminate your account at any time by contacting us at hello@tapinhq.com.

12. Governing Law

These Terms of Service are governed by the laws of the State of Iowa, USA, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of Iowa.

13. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of significant changes by email or in-app notice. Continued use of the Service after changes constitutes acceptance of the updated terms.

14. Contact Us

If you have questions about these Terms of Service, please contact us at hello@tapinhq.com.